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Crisis & Communication Lab

Insights from newsroom to boardroom

Weekly field notes on crisis communication, media strategy, and reputation management — drawn from 13+ years of frontline reporting and real advisory work across Pakistan and the GCC.

Crisis Communication

"No Comment" Usually Makes a Crisis Worse — Not Better

In most cases, "no comment" doesn't stop a story — it fuels it. Why communication timing matters more than perfection in a crisis, and what journalists actually expect when an organization goes quiet.

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Government & Public Affairs

The Government Crisis Communication Gap

An analysis of the structural gap between routine government communications and true crisis-readiness — and what public institutions consistently get wrong when the pressure is on.

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Media Relations

Why Journalists Make Better PR Professionals Than PR Graduates

Most PR professionals study communication. Journalists live it. On the practical edge that frontline newsroom experience brings to strategic communications work.

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Crisis Communication

The Silence Before the Fever: What Europe's Heatwave Reveals About Crisis Communication Failure

Why temperatures above 50°C are managed safely every year during Hajj, while a 40°C heatwave proved devastating across parts of Europe — and what that gap teaches about risk communication.

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Crisis Communication

They Were Burying Children Every Day — No One Knew Why

A first-hand account from Kemari, January 2023: eighteen deaths before a single official response system was fully activated. What the absence of an early warning system reveals about institutional crisis preparedness.

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Internal Communications

The Cost of Silence Inside Organizations

Why employee silence is a leadership issue, not a content problem — and why every company needs an internal newsletter, even without a design team or a long-term plan.

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Crisis Communication

That Smoke Behind Me Was Not Just a Fire

Live on air, reporting a fire in Karachi — and realizing the real story wasn't the fire, it was the silence before it happened. Why every organization needs a system for pre-crisis communication.

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Crisis Communication

The 3 AM Call Every CEO Dreads

Most organizations don't fail in a crisis because of budget, size, or resources. They fail because they are not prepared. Five signs your organization isn't crisis-ready.

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